Newsletter: November 2023

NEW: Manage credit cards on crew app, Storage solutions, support on tasks and automations.

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👋 Hey there,

Here's what you'll learn in this month's customer newsletter:

• Manage Credit Cards on the Office app
• Storage Solution
• Support Education Series: Tasks & Automations
• Helpful Tips from Supermove 
• Recording of Innovation Day
• Planned Maintenance

NEW: Manage Credit Cards on the Office App

We have a new way for you to manage credit cards for your customers on the Office app. Existing saved credit cards are now visible under the action “Manage credit cards” on any moves or storage project on Supermove. This allows you to add, edit, and delete credit cards – and you can include an optional “nickname” per credit card if you’d like. Lastly, you can indicate which credit card is the “default card” for the client. The default card is the first saved card shown when charging the client. It will soon be the method to select which credit card will be used for storage autopay if a customer has opted in to automatically charge their card – more on this in the next newsletter.

For more information, please view the help center article here.

Supermove's Storage Solution:

Providing storage to your clients can give you a competitive advantage across the market. Did you know Supermove has a warehouse management tool that will allow you to Track and Invoice storage customers all from within your Supermove Account? We’ve made a ton of improvements to our storage module over the past year - reach out to [e-mail] if you’d like to see a demo and learn more about managing Storage from within Supermove.

Support Education Series: Tasks & Automation

In the second week of November, the Supermove Support Team will spend time walking through Tasks & Automations.

They will cover:

• Introduction to Tasks & Automations
• Creating a Task & Automation
• Resources available

Please see the registration options below

• Session 1: Tuesday, November 14th @ 10:00 AM EST
• Session 2: Wednesday, November 15th @ 2:30 PM EST

Note: the same content will be covered in both sessions

Helpful Tips from the Supermove Team:

1. Manage Cards
2. Automations Library
3. Project Page Overview

Looking for a faster way to get in touch with support?

Supermove Innovation Day Replay

Watch the full recording of Supermove Innovation Day, where we pull back the curtains on why our customers should be using our Tasks & Automations tools today.

Planned Maintenance

Supermove will be undergoing scheduled maintenance for a few hours in November in order to upgrade our infrastructure. We will communicate the exact date and time via the status page announcements a week before the upgrade.

If you don’t receive status page updates already, please subscribe here to ensure you’re alerted for the upcoming maintenance and any future status announcements.

Looking for a past Newsletter? Be sure to check the new Monthly Newsletters Resource Library

Supermove, Inc, 548 Market St PMB 18007, San Francisco, California 94104-5401, United States