Nick

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Activity overview

Latest activity by Nick
  • Nick created an article,

    Adding Weight to a Project

    Overview This article covers the steps to input Weight on a Project after the Lead has been created. If you're interested in adding Weight during creation, please see the steps here.  Video Walkthr...

  • Nick created an article,

    Updating a Survey to a Move

    Overview This article outlines the steps to update a Survey Appointment into a Move. This process is useful for finalizing Quotes and Confirmations or ensuring the job appears on your calendar for ...

  • Nick created an article,

    Survey Calendar vs. Moves Calendar

    Overview This article is intended to break down the primary differences between our Survey Calendar and our Moves Calendar, which are available by default across all accounts. For a quick explanati...

  • Nick created an article,

    System Templates

    Overview All Supermove accounts are preconfigured with System Email Templates and System SMS Templates. These templates help streamline communication with customers at different stages of their mov...

  • Nick created an article,

    Support Education Series: Best Practices with Payments

    Note: This webinar covers Automation updates released in August 2024 focused on Adding, Removing Tags, and triggering or stopping based on Tags Have additional questions? Please check out our Paym...

  • Nick created an article,

    Newsletter: January 2025

      Happy new year! I'm Nick, the head of Customer Support at Supermove. This customer newsletter is all about 2024 in review and other features we launched. View in browser ...

  • Nick created an article,

    Why Emails Are Flagged as Spam and How to Prevent It

    Overview Email deliverability is a critical part of running your business. If you've experienced cases where emails sent through Supermove are flagged as spam, this guide will help you understand t...

  • Nick created an article,

    Newsletter: December 2024

      Features & Updates including: Surveys: Time Additives, Projects List: Mobile Support, Claims: Assign Job & Movers, Claims Report, and much more View in browser ...

  • Nick created an article,

    Newsletter: November 2024

      Features & Updates including: Automations: Send Quote & Send Confirmation, Billing: Conditional Items (Overtime & Double Drive Time) [Beta] Documents: Sections & Columns and Copilot: Call Queues...

  • Nick created an article,

    Newsletter: October 2024

      NEW: Automation: Send Virtual Walkthrough SMS, Capacity Calendar Mobile Day View, Reports Tab & Library and more. View in browser ...