Newsletter: May 2023

Welcome to the Supermove customer newsletter, your source for monthly product updates, tips, and tricks.

👋 Hey there,

We’ve added some new features and functionality to Supermove in April that we think you’ll find useful. Read on to learn more!

📣 Call for beta participants: NEW capacity calendar

Easily set capacity based on available movers or trucks. Give your sales team easy insight into capacity so they can determine how many more jobs can be booked on any day, and use day notes to keep the team aligned.

This feature is currently in beta. If you’re interested in participating, reach out to [e-mail].

✏️ Customizable SMS

You can now easily message internal crew and teams via the staff page, allowing for convenient communication throughout the day. You can also customize automated SMS messages to your liking by modifying the SMS templates! Check out the following help center articles to learn more.

• How to send internal SMS.
• How to create a custom SMS template.

➕ Accounting updates

We’ve rolled out some brand new accounting features in Supermove, to make the accounts receivable process way smoother including:

• A new control center for accounting teams, via the accounting tab.
• The ability to include a credit card payment link directly on customer invoices.
• Customizable invoice documents and invoice email templates.
• The ability to lock a bill once it's finalized.

Read the help center articles for more information.

❗ New claims tab

If a claim has been flagged, your office team can now record the claim in Supermove, indicate the claim type, update the claim status, and track the progress within our new claims tab.

This feature is only available by request. If you’re currently logging claims and think this might benefit your business, reach out to [e-mail] to learn more.

📄 Reports update: Improved performance on the "company dashboard" report

The “Company Dashboard” under the reports tab has gotten a makeover with a big focus on performance. The dashboard now loads in just a few seconds and is part of our larger initiative to improve the speed of reports on Supermove.

✅ Subscribe to the Supermove Status Page!

Want to make sure you’re always up to date on the status of Supermove? It’s super easy if you subscribe to the Supermove Status Page. The page provides real-time and even proactive notifications in the unlikely event there is a disruption to our product and services.

As always, please feel free to contact your CSM or reach out to Support at [e-mail] if you have any questions about these or any other Supermove features.

-The Movers

Supermove, Inc, 548 Market St PMB 18007, San Fransisco, California 94104-5401, United States