Updating Bank Account

Overview

This article is intended to walk through the process of updating your Bank Account Information tied to Supermove Payments. The following are common scenarios on why this change is made -- 

• Did you recently switch Bank Accounts or join a new Bank?
• Did your old account close or expire? 
• Did you provide the wrong account upon setup? 

Steps to make change

1. Start by sending an email to [e-mail] to notify them of the needed change
2. Please proactively share you're OK accepting the $20 Change Form Fee that will follow
3. Be on the lookout for a document sent over via Dropbox (will come from the Supermove Payments Team directly)
4. Complete the DDA Update Form via Dropbox

Congrats! You've successfully completed the steps to update your Bank Account associated to Supermove Payments 

Note: This process takes anywhere from 5-7 business days on average to process and go live. Please note, Payments charged in the meantime will not be lost, simply held until the new account is available!