Newsletter: June 2023

Welcome to the Supermove customer newsletter, your source for monthly product updates, tips, and tricks.

👋 Hey there,

We’ve added some new features and functionality to Supermove in the past few months that we think you’ll find useful. Read on to learn more!

⏰ NEW: Scheduled workflows

You can now schedule workflows to run any number of days before a job, which makes it easy to send reminder emails before a job or create reminder tasks when you’re days out from a job.

Simply go to Settings > Workflow > Create Workflow/Edit workflow > Schedule to set up scheduled workflows.

💳 NEW: Charge credit cards for storage invoices

We’ve added the ability to charge credit cards for storage invoices. Additionally, if a customer previously charged their credit card through Supermove (either on a previous storage or move project) you can now select and charge the saved credit card on file.

Finally, you can also set autopay for storage invoices on behalf of the customer through the Office App, which lets you charge existing customers on a recurring basis.

Check out the help center article to learn more.

❗ NEW: Survey tool

Heads up, we’re in the process of updating Supermove’s survey tool to be more user-friendly and seamless to use.

With the new survey tool, you will be able to:

• complete a survey more quickly from the Office App (on desktop or tablet)
• set up multiple inventory libraries (commercial inventory vs residential inventory)
• add default rooms by project type
• add default survey method by project type
• customize the survey types
• add item notes
• add survey notes
• easily modify an item in your survey

The new tool won’t be a separate app like the Estimator App. Instead, you’ll log into the Supermove Office App from the browser on your tablet. If you have an Estimator tablet maintained by Supermove, this will be bookmarked on the tablet home page already (see the image below).

If you’re going to be working in an area with poor or no service, just open the job on the office app before leaving the warehouse and load the inventory page - once that's been loaded, it will be able to operate in offline mode.

➕ QuickBooks integration updates

Supermove now supports the following accounting integrations:

1. QuickBooks Online
2. NEW: QuickBooks Desktop

This new integration includes:

1. Support for exporting payments
2. Explicit mapping of items from Supermove → QuickBooks
3. Ability to batch export invoices each night

If you are using the legacy integration and want to move to the new one, please reach out to support to get started.

✅ Subscribe to the Supermove Status Page!

Want to make sure you’re always up to date on the status of Supermove? It’s super easy if you subscribe to the Supermove Status Page. The page provides real-time and even proactive notifications in the unlikely event there is a disruption to our product and services.

As always, please feel free to contact your CSM or reach out to Support at [e-mail] if you have any questions about these or any other Supermove features.

-The Movers

Supermove, Inc, 548 Market St PMB 18007, San Fransisco, California 94104-5401, United States