Newsletter: April 2023

Welcome back to the Supermove customer newsletter, your source for monthly product updates, tips, and tricks.

👋 Hey there,

We’ve added some new features and functionality to Supermove in March that we think you’ll find useful. Read on to learn more!

✏️ Editable quotes and confirmations

On top of the standard quote and confirmation documents available in Supermove, we’ve also introduced editable quote and confirmation docs so you can modify or even create your own. 

This is great for those of you that run multiple move types since local, commercial, and long-distance moves often require different types of documents.

Head over to the Supermove help center to learn more about how to edit and manage quote and confirmation documents. And keep an eye out for the preview functionality for all documents on quotes and confirmations, coming soon.

• Editable quote and confirmation documents
• Personalizing quote and confirmation processes for different types of projects
• Understanding the quote and confirmation process from your customer's point-of-view

🏢 Auto-assign branches with Workflows

We’re working on building out new workflows so you can automate even more of your business. We’ll keep you updated on new additions as we go! 

Most recently, we added the ability to auto-assign branches. When a new project is created and a zip code is added to the job you can now map that zip code to a branch. 

If you’re running a multi-branch operation and are interested in adding this capability, get in touch with support. They’ll help you set up the zip code mapping and get started.

💰 Supermove Payments: Video walkthrough

Big thanks to those of you who are already using Supermove Payments! For anyone who hasn’t signed up but is interested in learning more, check out the video below. Our co-founder and Chief Product Officer, Mark, runs through a great demo of why we built Supermove Payments and how it works.

If you’d like to get set up on Supermove Payments, reach out to us. We’ll run a free fee analysis for you and let you know what rate you can get with Supermove.

📄 Accounting updates: Organizing invoices 

Job bills and payments in Supermove can be tracked and monitored using an invoice number. This can be found on the billing section of the job page.

For those using their external accounting platforms (e.g QuickBooks Online), the invoice number "SM-####" will be set as the invoice number when exporting to the accounting platform. 

Read the full help center article here.

Ps. As you can see in the image below, existing invoice actions like “charge credit card” and “record payment” can be accessed via the menu (3 stacked dots) next to the “Add Bill” button.

✅ Subscribe to the Supermove Status Page!

Want to make sure you’re always up to date on the status of Supermove? It’s super easy if you subscribe to the Supermove Status Page. The page provides real-time and even proactive notifications in the unlikely event there is a disruption to our product and services.

💬 Connect with Support via live chat

 

The Supermove support team is now offering live chat Monday to Friday during peak hours. This can be located in both the Office App and Supermove Help Center.

As always, please feel free to contact your CSM or reach out to Support at [e-mail] if you have any questions about these or any other Supermove features.

-The Movers

Supermove, Inc, 548 Market St PMB 18007, San Fransisco, California 94104-5401, United States