Set up the Capacity Calendar

Overview

 The Capacity Calendar is designed to provide the following benefits to the average moving company: 

• Efficient Resource Allocation: Ensures optimal use of trucks, drivers, and crew, preventing overbooking and downtime
• Improved Scheduling: Provides clear visibility into job schedules, avoiding conflicts and enhancing reliability
• Better Customer Service: Offers accurate timelines and proactive management, leading to higher customer satisfaction

This article will cover: 

• Understanding the Capacity Calendar
• Accessing Capacity Calendar Settings
• Ways to set up the Capacity Calendar

Understanding the Capacity Calendar 

The Capaciy Calendar can be set up using a variety of Metrics, based on what makes the most sense for tracking and monitoring. The Metic is displayed as a number over a total number, acting as a numerator and a denominator.

If of interest, users can choose to display one or two metrics at a time on the calendar using a Primary Metric to display one, and a Secondary Metric to display two

Example of a Primary Metric only

In this example, we're using the # of Jobs metric

Example of both a Primary and Secondary Metric

In this example, we're using the # of Jobs metric and # of Trucks Committed / # of Available Trucks as the secondary metric

Metrics to choose from: 

• # of Jobs
• # of Crew Committed / # of Available Crew
• # of Trucks Committed / # of Available Trucks
• # of Trucks Committed / # of Available Crew for Position
• # of Crew Committed for Position / # of Available Crew for Position

Accessing Capacity Calendar Settings

1. Start by going to Settings (Gear Icon) in the top right corner of the Office App

2. Click on Manage Moves 

3. Scroll down to Capacity Calendar and click Edit

4. Update the Primary Metric and (if desired) Secondary Metric, then Save

Metrics Explained

Metric: # of Jobs

This will display the Total Number of Jobs booked for each day. It's useful for tracking total commitments over a 30-day view

Example on June 5th: If you choose to track # of Jobs, booking 1 Job will display 1 Total jobs

Metric: # of Crew Committed / # of Available Crew

This will display the Number of Crew Members Committed against the Total Number of Available Crew Members you have on your account. This is useful for monitoring staffing levels and when you're approaching daily limits based on booked moves

Example on June 5th: If you choose to track # of Crew Committed / # of Available Crew, and you have 15 Crew Members on your account, assigning 1 Crew Member will display 1/15 Crew committed

Metric: # of Trucks Committed / # of Available Trucks

This will display the Number of Trucks Committed against the Total Number of Available Trucks you have on your account. This is useful for monitoring truck count particularly if you do not have rentals or temporary trucks available at your disposal

Example on June 5th: If you choose to track # of Trucks Committed / # of Available Trucks, and you have 4 Trucks on your account, assigning 1 Truck will display 1/4 Trucks committed

Metric: # of Trucks Committed / # of Available Crew for Position

This will display the Number of Trucks Committed based on what position you elect as Must be on a Truck, against # of Crew Available in that Position

Example on June 5th: If you choose to track # of Trucks Committed / # of Available Crew for Position based on Drivers, and you have 5 Drivers on your account, assigning 1 Truck will display 1/5 Drivers committed

Important: This metric will remain at 0 until a truck has been dispatched on the job. This may cause confusion based on what you check on the calendar vs. assigning trucks and crews to each job

Metric: # of Crew Committed for Position / # of Available Crew for Position

This will display the Number of Crew Members by Position Committed against Total Number of Crew Members Available in that Position, on your account

Example on June 5th: If you choose to track # of Crew Committed for Position / # of Available Crew for Position, and you have 3 Movers on your account, assigning 1 Mover will display 1/5 Movers committed

Note: If you have any questions about setting up the Capacity Calendar, please contact Supermove Support at [e-mail]