Timezones in Supermove

Overview

This article provides helpful information on timezones and how they are displayed within the Office App

When Do Timezones Stay the Same? 

Timezones will stay the same in Supermove in a few different instances:

• Booked Jobs - Standard: You will always see the job in the current timezone you are in. The job won't change its time if you change your timezone
• Booked Jobs - Multi-Branch: You will see the job in the timezone you are assigning it to. So in this case, the timezone from the labor source will be used
• Crew Timesheets: When pulling the crew timesheets, the timezone will also not change. The drive time will always appear in your time zone
• Tablet times: Times listed in the tablet are also native to the time zone configurations of the tablet itself 

When Do Timezones Change? 

There are a few instances when timezones do play an effect on how things are shown in Supermove 

Projects Tab

From the left-hand side navigation, there is a Created At column. This column reflects the time of the person who created the job. This time does not update from timezone to timezone 

Dispatch Board

The red dispatch line you see pertaining to trucks, slots, and crew assignments, does change depending on the timezone you are currently in

Example: If you are in EST and book a job for 8:00 am for your crews, your colleague who is in PST, would see the red dispatch bar going down the 5:00 am time because of the 3-hour difference

Note: If you are seeing different timezones than normal & jobs are also appearing incorrectly set, double check the timezone & time settings of your device.