Andrew Moncada
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Articles
Recent activity by Andrew Moncada-
Sales block
Overview The Project Page organizes information into a handful of different blocks in your lefthand bumper. This article highlights the information found in the Sales block Sales explanation The...
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Move Details block
Overview The Project Page organizes information into a handful of different blocks in your lefthand bumper. This article highlights the information found in the Move Details block. Client & Bill T...
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Applying a Previously Saved Credit Card for Payment on Crew App
Overview If your Supermove account is enrolled in Payments, you can allow crew members and your clients to access and apply a previously saved/recorded credit card upon checkout on the Crew App. Pl...
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Managing a Job Once It's Booked
Overview Once a customer has signed the confirmation letter and the move is booked on the calendar, you may still need to adjust and make edits to that project/move. This article outlines helpful b...
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User Accessibility and Permissions
Overview Any new user who is invited to join your Supermove office app account can be provided with one of three different permissions: Admin, Ops Admin, Manager, and Salesperson. This article will...
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Accessing and Preparing Documents for the Customer to Sign
Overview Your Crew App tablet experience allows your movers to trigger and access Move Day documents for the customer to sign. Typically, documents in Supermove fall into one of two categories: Req...
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Walkthrough Videos
Overview The Supermove Automations is a resource that allows you to automate frequent and common day-to-day tasks. For example, you can create triggers to automatically send specific emails if cert...
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Supermove Payments Set-up
Overview Supermove has an in-house credit card processing feature known as Payments. By using Payments, you'll have a more streamlined Supermove experience that can allow your salespeople to proces...
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Accounting Reports
Overview The Accounting tab in the Office App is the dedicated home for all financial information within Supermove. From Payroll to Compensation, the Accounting tab can present all this crucial inf...
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Quote and Confirmation Process from your Customer's Point-of-View
Overview While you have the ability to send Quote and Confirmation messages to your customers as part of the booking process, you may be curious how these notifications look from their point of vie...