Reporting a Lost or Broken Tablet

Important: If you are unable to locate a tablet or if your tablet is broken, Support can help! Please read the next steps and remember Step 1 is required

Steps to get in touch if Lost:

1. If you do not have the lost Tablet's IMEI Number saved, please provide all other Tablet IMEI Numbers in your possession
2. Contact the Customer Support Team via email ([e-mail]) or Live Chat, and share all relevant information
3. Our Support Team will do their best to provide the last known location of your device 

Steps to get in touch if Broken: 

1. Locate the Tablet's IMEI Number
2. Contact the Customer Support Team via email ([e-mail]) or Live Chat, and share all relevant information
3. Our Support Team will help troubleshoot the tablet (if possible) and/or provide steps to help return and exchange the device