Nick
- Total activity 235
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 0
- Subscriptions 100
Articles
Recent activity by Nick-
Importing Past Jobs into Supermove
Job Importer Tool This guide provides an overview of the Import Job process. We've included helpful tips to successfully import jobs from your previous system into Supermove Please note: You must r...
-
Resetting your Password
Overview We've all been there! We've also forgotten our passwords too! Don't worry, with Supermove, resetting your password can easily be done in a few easy steps! Note: This article is related to ...
-
Adjusting the Bill if a Mover Leaves Early
Overview If a mover leaves a job early, you may need to adjust the rates and related billing variables. This article covers: Adjusting Hours from Office App Adjusting Hours from Crew App Adjustin...
-
How to Record a Refund
Refunding with Supermove Payments This article covers how to issue a refund through Supermove Payments and how to record that refund on the job, for the customer to see. Note: If the transaction wa...
-
Using SMS Texts to Set Movers’ Schedules
Overview This article explains how Office Admin can enable Movers text messages, allowing them to set their schedule Note: Movers can set their availability for upcoming weeks via SMS texts Steps t...
-
Types of SMS (Text Message)
Overview Supermove allows you to communicate with your Crew members and customers through the Office app. With a quick SMS (also referred to as text message), you can easily notify the movers of an...
-
Crew Members: Setting your Schedule
Overview This article walks through how Crew Members can set their schedule via SMS. This helps ensure the Dispatch Team has all team members' accurate and up-to-date availability for upcoming job ...
-
Project and Job Description
Overview Supermove gives you the ability to add notes on the Project and Job levels. These descriptions are visible to the customer in a few various areas, depending on the type of note. This artic...
-
Reporting a Lost or Broken Tablet
Important: If you are unable to locate a tablet or if your tablet is broken, Support can help! Please read the next steps and remember Step 1 is required Steps to get in touch if Lost: If you do n...
-
Logging into the Google Playstore
Overview On occasion, you and your crews may be prompted on the tablet to sign in to the Google Playstore. If you encounter this, the log-in credentials are as follows: Email: tablet@supermove.co...