Remove an Existing User

Overview:

This article is intended to cover how to remove or restrict both Office Users and Crew Members from accessing your Supermove account. Each has a slight difference in steps, so be sure to follow each accordingly

Important: Only an Admin can edit a user's access to the account ~ if you're not sure what level of access you have please speak with an Admin at your company. 

Steps to Remove an Office User

1. Click on the Settings section in the upper right

2. Navigate to the Staff tab and click on Office Staff & Admins

3. Click on the 3 dots next to the desired user name and then select Edit User

4. Once the Edit window opens, adjust the user from Active to Inactive and Submit

5. To fully remove this user navigate down to the Inactive section and click the 3 dots next to the desired user name again, then select Delete User

Important: Making a user Inactive will remove their ability to access the account, see historical information, or access any other user-related information, while still retaining their name in reports and on past jobs. If a user is fully deleted, they will also be removed from past jobs and historical reports. 

Steps to Remove a Crew Member

1. Click on the Settings section in the upper right

2. Navigate to the Crew Members tab and click on the 3 dots next to the desired user name and then select Remove

Note: Please check our User Accessibility and Permissions article for more information on levels of access within Supermove