How Movers Set Their Schedules via SMS link

Overview

This guide will show you how Crew Members can effortlessly manage their schedules using the Mover app, and how Office Users can manage all related settings

Note: To ensure your Crew can receive SMS from Supermove, please review Crew SMS Settings prior to reading this article

Steps to Schedule Your Movers

1. To start, please head to Settings and click on Staff

2. Now navigate to the Crew Members tab and select View Crew Schedules

3. From here the active/current weekly schedule for all crew members will show, click on Send Text

4. Now select Send

All done! Your Crew Member will receive an automated SMS from Supermove with their Mover App link

View for Crew Members

1. Crew members will receive a text message with a link to set their upcoming schedule

2. After clicking the link, movers can view their schedule for the next two weeks. By default, movers are marked as available, indicated by a green square

Note: If you'd like to change the number of days your crew can view/access their schedule, please reach out to [e-mail]

3. Movers can mark themselves unavailable on a given day by clicking the toggle under the date

4. Once movers complete their availability, the Movers Schedule in the Office App will reflect these updates

Note: If a Mover accidentally opts out of Supermove SMS, please have them text the word START to the same phone number